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Information technologies are regarded as key drivers of innovation in SMEs. However, many SMEs, particularly in the production sector, still have difficulties in utilizing these new technologies efficiently in order to foster process and product innovation. This is partly due to the fact that many SMEs dont use IT Service Management and waste many (financial and personal) resources in running basi ...

Vulnerability of IT systems is the target weakness for the partners of the project: the promotion of transparency for skills and competences with a view to enable transfer of qualifications within the EU, the development of a common information security qualification is one of their wider aims. The ISCAN main objective is to address the present skills shortage in the European ICT industry and to p ...