...s framework, the e-voice project partners at Uddevalla (SE) and Bremen (DE) developed and implemented large document handling systems to enable citizens to access the system via the internet. The Municipality of Groningen (NL) was very successful with the award-winning eLoket with 25 eServices with transactions and 325,000 visitors and 170,000 transactions per year. In Leiedal (BE) three multi-cha ...