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When the car service business is analyzed more closely it appears that the “collision repair process management” usually accounts to 60% of the workshops‘ turnover. Additionally, in this business branch all over Europe overproportinate high amounts of coverage are achieved. To allow the car repair shops to protect this field of operations against the insurance companies, the accident claims settle ...

One of the greatest challenges for the implementation of the national and the European Qualification Frameworks (EQR) is the assignment of qualificational profiles to the individual levels according to comparable principles. This should be envisaged in a way to safeguard comparability and transparency of differently structured qualificational profiles. Therefore the main target of the project was ...