Diversity management (as a part of CSR) brings measurable benefits and influences directly the development and innovation of organizations. European Commission pushes for business-oriented diversity management as part of a strategic response to a more diversified society, customer base, market structure and workforce. The EIU report about diversity in business (2014) shows, that according to 83% HR directors the diversity in business improve the financial condition of enterprises. The 80% of them declare, that diversity management brings the most of the competitive advantage. This definitely implies new role of managers consequently challenged with diversity embedded dillemas. National researches give close look to a topic: only 21% of companies confirmed implementing diversity management solutions in workplace (more rarely in SMEs) and only 2% have diversity management strategy implemented (Diversity Barometer, I edition, 2011) All this puts an emphasis on the need of implementing diversity management within SMEs as well as the need of including diversity management within vocational education and training and workforce development and providing companies and their employees with competences directly related to diversity management. Project: TUNED UP! Tools Under the Need of Enhancing Diversity was created as an answer to the real needs of market and was supplemented with Partners’ knowledge and experience gained while working with SMEs (target group). The main aim of the project is to develop the potential and competences of SMEs and their employees in diversity management by providing innovative, comprehensive instruments (methods and tools, incl ICT) within 4 countries by the 31.08.2016. This is to be achieved through following objectives: • to develop competences and skills of managers in diversity management • to enable managers to efficient performance of tasks by providing tools (including diagnostic e-tools) to be used in particular situations related to diversity and by setting the role of Diversity Ambassador (strengthening his/her position in organization) • to mitigate barriers of implementation through developing knowledge and competences of SMEs’ employees and SMEs’ employers: decision makers. • to build the awareness and positive attitudes towards diversity among SMEs’ employees and SMEs’ employers: decision makers. Project is expected to last 24 months is undertaken by 5 partners from 4 countries: Poland, Czech Republic, Spain and Austria, specialized in area of competence development and/or development of organizations (training and advisory companies) research, e-tools and e-learning development and supporting SMEs. Project is directly addressed to SMEs’ managers, SMEs’ decision makers (owners, presidents, directors and high level managers), and rest of personnel of the SMEs. Indirectly will influence: entities acting in business environment, in particular those operating in area of responsible business (NGOs, business networks, business associations etc.); individual professionals (advisors, experts, trainers) operating on a market, as well as advisory and/or training companies. The project approach is to set the role of Diversity Ambassador and provide SMEs with comprehensive instruments supporting efficient diversity management: 1. E-TOOL (incompany diversity audit) with user guidelines. 2. E- TOOL (Diversity Ambassador selector) with user guidelines. 3. TOOLBOX supporting Diversity Ambassador in a workplace, R 4. E-LEARNING for Ambassador and rest of staff 5. EMPLOYER MANUAL , supporting implementation Each partner has the coordinating role in at least one Intellectual Output and participates actively in management and evaluation and dissemination . Main result expected: to develop the potential and competences of SMEs and their employees in diversity management by providing innovative, comprehensive instruments (methods and tools, incl ICT) provided in 4 partners countries by the 31.08.2016. Main result will be achieved through below mentioned results: • Developed competences and skills of managers in diversity management - obtained by means of e-learning, e-tools and tools contained in toolbox, • Managers enabled to perform their tasks efficiently – thanks to tools and 3-tools to be used in particular situations related to diversity and settlement of the role of Diversity Ambassador • Barriers of implementation mitigated in result of development knowledge and competences of SMEs’ employees and SMEs’ employers with e-learning and employer manual. • Raised awareness and increased positive attitudes towards diversity among SMEs’ employees and SMEs’ employers: decision makers. Side results: 3. e-learning and supportive tools and manual made available online as open educational resources 4. educational resources prepared with provision for diverse conditions of partners countries what allows to achieve the aims on the European level.