Smart Cities aims to create an innovation network between governments and academia in six countries to promote excellence in the domain of e-services (development and take-up) in order to set a new standard for e-service delivery in the whole NSR. The transnational working method (pooling expertise, joint model development) is proposed to equip decision-makers to achieve further innovation in the delivery of e-enabled public services. Achievements: Smart Cities aimed to create an innovation network between governments and academia in six countries to promote excellence in the domain of e-services (development and take-up) in order to set a new standard for e-service delivery in the whole North Sea Region. The transnational working method (pooling expertise and joint model development) was proposed to equip decision-makers to achieve further innovation in the delivery of e-enabled public services.Smart Cities was also represented in the DANS cluster.DocumentsCitadel StatementCreating Smart Cities - Lessons from the Smart Cities projectUsing GIS for Better e-Services in Smart CitiesMy City Online - Smart CitiesImproving Business Processes and Delivering Better E-Ser vices - Smart CitiesSmart ICT Architecture for Supporting Service Delivery in Smart_CitiesCustomer Insight Profiling and Service Design Guide - Smart CitiesCreating Municipal ICT Architectures - Smart CitiesCreating Customer Contact Centres - Smart CitiesCo-Design in Smart CitiesSmart Cities Project GuideCustomer profiling to target service deliverySmart Cities Leaflet 2009For more information please visit: http://archive.northsearegion.eu/ivb/projects/details/&tid=84&back=yes