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Retail Sector Competencies: Developing self and social competencies in vocational training for the retail sector

The primary objective of the project was a qualitative improvement of education in the retail sector, in order to come up with the subsequent tasks of the apprentices in professional practice. The attention was focused on personal and social skills, so that a (further) development of specific skills in this area was considered to be necessary.The apprentices should be disposed for the training of personal and social skills as part of the teaching units, which are adapted to the operational needs of each country. At the same time, it provides trainers and teachers a tool to promote personal and social skills.In context of the transferred project, the components team competency, criticism, self-evaluation of the own performance potential and time management are relevant. Thereby, the identification of apprentices with their activities alternatively with the company was a central task of the projects. This goal was achieved through a support of motivation and enthusiasm of the activity as well as a higher individual responsibility. At the same time, an abortion of apprenticeships could be avoided and the opportunities in the labor market could be improved after the end of the apprenticeship.Thus, a short-term goal of the project was to establish the adapted learning units within two years in the professional schools. A long term anchorage for the national training structures (retail sector) was provided.

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