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PROTOCOL 2: Programme and Materials for the Training of Language and Communication Auditors of European SMEs - Stage 2 (Implementation)

Many SMEs miss out on export trade opportunities due to a lack of language and communication skills. Building upon a previously funded Leonardo da Vinci project which copyrighted a Language and Communications Audit tool (primarily in ISL and IRL), the PROTOCOL 2 project will expand potential use of this tool throughout Europe in the development of a training scheme for auditors, to be further accompanied by a set of European standards for accreditation.A common European language audit scheme will be tested and introduced in three partner countries (IRL, ISL & UK) with a further feasibility study being undertaken to examine potential introduction in PT. The project will implement and trial protocol training materials, an audit framework and a model training scheme for the training of consultants and language auditors to be able to undertake Language and Communication Audits in SMEs. Further collaboration with the 'DECIDE' network will allow the involvement of additional countries in the establishment of a common set of European standards for accreditation before carrying out a test application of the end European tool in over 60 companies. A final evaluation report will be published in three languages (EN, IS, PT) and a common project website will inform on all project activities.Targeting SME associations and both public & private auditors, a series of eight dissemination seminars will be held in the partner countries, distributing printed reference material. Articles to press and appropriate journals and demonstrations at various events will further disseminate the market review, the training package and standard for accreditation.

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