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Promoting Multilingualism in Exporting SMEs by Communication Auditing - ProMES

Exporting SMEs belong to the sector which experiences most difficulty facing language barriers. The introduction and implementation of the communication audit to enable SMEs to improve their competitiveness enabled more to survive and expand through export and thus support a multilingual intercultural workforce whilst retaining higher levels of employment. Furthermore this helped to fix or even create job opportunities by introducing new employment types with the auditors and scheme managers thereby supporting mobility within the European workforce.Aims and Objectives: To enhance the competitiveness of international SMEs within 3 new countries and regions (Slovakia, Catalonia and Czech Republic by implementing an audit scheme to identify and remove communicative barriers which arise from cross-border trade thus supporting the development of a multilingual workforce.

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