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Improved Service to the Customers of public transport in the Oresund Region

The purpose of the project is to improve the customer service towards users of public transportation in the Oresund Region.The project will primarily base its work on the following statements:- It should be easier for the citizens in the Oresund Region to use the complete public transportation system- It should be easier for the citizen in the region to get information about public transportation and the different offers that exist- It should be easier for the customer service on each side of the Sound to offer qualified service to both Danish and Swedish citizensThe project will through a number of joint activities strengthen the cooperation between the two customer services and exchange experience on services to the customers



1 Participants partenaires