Through the establishment of knowledge network oriented to ICT SMEs in Nis and Sofia regions the competitiveness of IT industry will be sensitively improved through the mutual using of the regional resources and raising the capacity of IT managers and workers on process improvement, project management and business management. ESI Center EE will introduce good cooperation practices as a way for access to better tools for quality improvement and skills for management of bigger projects.RPK Nis will share their experience in e-business and management of IT events, data base of IT companies and their products in the border region. The quality improvement of products and services will lead to better competitive assets and will give to IT SMEs new opportunities for appearance in international markets. The raised competitiveness and productivity growth will allow to IT SMEs to keep their employers and to create new employment. Creation of partnerships between SMEs from the border region will increase the access of IT SMEs to specific trainings; it will show them new ways and methodologies for improvement of quality of the products and will support the overcoming of the isolation in the border region. Developed telecommunications and direct transport infrastructure will facilitate the project implementation and the development of relations between target groups. Implementation of the trainings within the project will raise awareness and capacity among a maximum range of target groups and will present to SMEs new methodologies and instruments for process improvement. As a direct output from the project implementation the starting of minimum 3 projects for process improvement are expected. The project activities and expected results will cover all border region, all municipalities targeted from BULGARIA - SERBIA IPA CROSS-BORDER PROGRAMME. Thus better sustainability of the project results will be ensured and all region will benefit from this project. Achievements: The project has achieved the following results:- Performed an analysis of needs and expectations of ICT sector. Information about the capacity and training needs of ICT sector in the cross-border region was collected from 30 companies and organizations from the region;- The analysis of the needs of the ICT sector in cross-border region was distributed among more than 50 ICT companies and organizations from the cross-border region through various channels (presentations during regional events, partners’ web sites, regional TV stations, newspapersetc.). Two one-day workshops on "Raising of ICT competitiveness through Software Process Improvement (SPI) and Project Management methodologies” were successfully organized and conducted;- The project partners successfully conducted a one day "Software Process Improvement - Roadmap to Maturity" training, which was held on the 19th of April 2012 in Nis, Serbia. On the 9th of May 2012 the project partners successfully delivered a one day training "IT Mark Overview/CMMI for Senior Managers" in Nis, Serbia. Two more conferences were organized in Pravets, Bulgaria and Nis, Serbia. Each event was attended by more than 50 organizations who were who were introduced to the latest trends in the ICT field.- A joint business directory was created and is available at the following address: http://it4rsbg.org