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“C-E-E-S” (Citizen oriented Evaluation of E-Government Services: A Reference Process Model) (CEES)
Date du début: 1 avr. 2009, Date de fin: 31 mars 2013,
"The research program aims to develop a process model for the measurement of citizen satisfaction index for e-Government services. The aim is achieved by the knowledge exchange program between two academic partners (Brunel University and American University of Beirut.) and one private sector partner (Turk Satellite or TurkSat). The large bureaucratic public sector structures are often unable to em ...
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