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Release early, release often. Such is the mantra of IT giants like Twitter or Netflix. Pioneers in the engineering of applications that run in the cloud now routinely perform hundreds of code updates per day in what has become a thrust of continuous delivery around the clock. This stunning agility is a decisive competitive edge. It cuts time-to-market and hikes revenue. Behind the feat lies DevOps ...

In modern society public administrations (PAs) are undergoing a transformation of their perceived role from controllers to proactive service providers, and are under pressure to constantly improve their service quality while coping with quickly changing context (changes in law and regulations, societal globalization, fast technology evolution) and decreasing budgets. Civil servants are challenged ...