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 TERMINÉ 
This project is based on an analysis of the rapid growth of activities in the teleservices and telesales sector. Customer service centres are multiplying, but the structure of the sector is weak, particularly in southern Europe, and staff qualifications are not sufficiently clearly defined.The project aims to produce a "jobs charter" taking account of the various Community initiatives existing in ...
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 TERMINÉ 
E-Tutors TransNet will analyse the results of previously funded projects in order to review the advantages and disadvantages of different e-learning systems implemented or currently being implemented via web-based platforms.The project will focus upon four particular areas, namely, Metallurgy, Metalwork, Electronics and Management and will create an Electronic Document Knowledge Base (EDKB) to act ...
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