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Collaboration and crowdsourcing are the realities of today's public Internet. The so-called "Web 2.0" represents a precious repository of thematic information, thanks to the heterogeneous content that is inserted daily and spontaneously updated by its users. Very recently, a big commercial interest has started to arise – especially within industries that manufacture consumer goods and services – i ...

Today the ever growing visibility of the web as a medium that exhibits the potential to attract and maintain society's involvement coupled with the need for a more citizen-centric and socially-rooted policy making, calls for novel tools with the capability to analyze society's input and forecast the possible impact of policies. Thus, more citizen-centric governance arises more pressing than ever. ...