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Behavioural change toward energy efficiency through ICT
Date de clôture : 21 janv. 2016  

 Efficacité énergétique
 Logement social
 Horizon Europe
 Sciences du climat

Topic Description
Specific Challenge:

The objective is to demonstrate that ICT-based solutions can contribute to saving energy by motivating and supporting behavioural change of energy end-users.

The main challenges are (i) establishing cost-effectiveness, i.e. demonstrating that solutions allow a good return on investment through energy savings (ii) making energy usage data accessible to the consumer and to designated third parties (for application development or designing new business models around them) and (iii) demonstrating that energy savings can be achieved without compromising comfort levels.


Activities are focused on the development of innovative user-friendly digital tools and applications or services making use of energy end-user generated information or captured from in-home equipment/sensors (like smart meters, communication-enabled heat metering tools, smart plugs, smart appliances and/or energy-aware products), in possible combination with intelligent controls and automation, with the purpose to significantly enhance energy efficiency by behavioural change of end-users taking informed decisions. The solutions will focus on empowering consumers (buildings managers, buildings owners as well final users including residents, housing associations, visitors, public actors, etc.) to engage and collaborate in achieving energy savings and allowing them to explore different means and measures to manage their energy needs over the longer term.

Proposers should integrate and validate different technological elements, each element with at least TRL 6 (please see part G of the General Annexes), combined with appropriate business models and social acceptance parameters.

Insights from social and behavioural sciences should be used to understand: (i) factors influencing consumer choices and (ii) the impact of consumer behaviour on the energy system. Where relevant, gender, socio-economic, demographic and cultural differences should be identified and taken into account as a means of segmentation and tailoring actions to target groups.

The proposals should respond to the following:

  • The need for efficient and compact consortia, involving, as appropriate, ICT developers and providers, manufacturers of home appliances, energy experts, social sciences and humanities experts, citizens representatives, as well as utilities (DSOs or retailers), energy service companies (ESCOs) and building managers.
  • The impact of indoor climatic conditions on personal health, productivity and comfort.
  • The developed solutions should be deployed in a variety of building types located in at least two different climatic regions. Access to the buildings should be guaranteed, together with all relevant building information, including smart metering infrastructure.
  • The proposed solutions shall be deployed and validated in real environments, clearly defined and monitored, for a period of at least 1 year, ensuring credibility and consistency of conclusions. Validation should cover business models and RoI, and should include detailed plans for sustainability and large-scale uptake beyond the project lifetime.

ICT solutions should primarily address energy efficiency, but may integrate other solutions including also indoor climate, building/home security or health monitoring. This "packaging" approach would need to demonstrate the added benefits for consumers, as well as the market potential.

Proposals should take into consideration the projects supported under the topic EE 11 of the Work Programme 2014-2015 of the H2020 Energy Challenge[[CORDIS website: ]].

The topic EUB-02-2017 ("Utilities: energy management at home and in buildings") in Part 5.i. Information and Communication Technologies of the Work Programme/ LEIT is also relevant and addresses similar challenges.

The proposers should explain in detail how they will address possible ethical issues like research on human participants and personal data protection.

The proposers should also explain what will happen after the end of the action of any project-related equipment deployed in buildings for the purpose of the project. Costs for the purchase of mobile devices like mobile phones, tablets as well as cost for services of internet connections are not eligible under this topic.

Proposals requesting a contribution from the EU of between EUR 1 and 2 million would allow this specific challenge to be addressed appropriately. Nonetheless, this does not preclude submission and selection of proposals requesting other amounts.

Expected Impact:

Proposed actions are expected to demonstrate the impacts listed below (wherever possible, use quantified indicators and targets):

  • Significant reduction of final energy consumption prompted by innovative ICT solutions clearly quantified and substantiated, and subsequent reduction of CO2 emissions.
  • Accelerated wider deployment and adoption of user-friendly ICT solutions prompting behavioural change and energy efficiency, including plans for its sustainability after the project's life and potential/readiness for replication.
  • Number of energy end-users changing their behaviour documenting why and how changes are an effect of particular measures taken, as well in terms of the sustainability of the behavioural change.

The proposals should quantify foreseen impacts, using preliminary but credible baselines and benchmarks to substantiate calculations and clearly demonstrate how the energy savings will be measured and reached.

Proposals are encouraged to take advantage of using the already developed common methodologies for calculating energy savings in public buildings and social housing[[For this purpose, an associated software tool called eeMeasure was created with the respective common methodologies for recording energy savings ( or]].

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