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The EU's strategy for sustainable growth, Europe 2020, puts innovation and green growth at the heart of its blueprint for competitiveness. Indeed, it has set clear objectives in terms of energy sustainability, the 20-20-20 targets . Moreover, according to the EU Directive 2010/31/EU on the Energy Performance Buildings, all new buildings by the year 2020 will have to be nearly zero energy buildings ...

The regulatory changes which led to the liberalization of the EU Postal Market and increased competition in the provision of high-quality and diversified mail, parcel and financial services have led postal operators: a) to adapt to a customer-oriented model aiming at providing positive customer experience and attaining high quality of service. b) to focus on the development of human resources, by ...